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| By registering or enrolling for a class you agree to our policies as follows: Registering for Classes All classes will be confirmed upon registration. For online registrations, a confirmation is automatically sent to the "Bill To" email address as provided in the order. We cannot be responsible for undelivered or bounced back online confirmations due to spam filters or firewalls. For phone or in store registrations, a confirmation will be provided at that time. It is important to arrive 15 minutes prior to your class as classes start on time and all students are required to check in. Exchanges, Credits and Refunds Should you need to cancel a reservation for a class, you will receive a full refund for any cancellation made before four (4) days before the class date. Cancellations made three (3) days or less before the class date will incur a 30% “cost of goods” fee with the remainder put on a Cooking Class voucher that can be applied toward any future class. No refunds, exchanges or vouchers will be given to cancellations made on the day of the class or no shows. Changes and cancellations may be made in person or by calling our store at 562-430-1217. Due to timing issues we cannot accept or honor email cancellations. In the event we cancel a class a full refund will be given. Substitutions and Class Format We reserve the right to substitute ingredients, menu items, recipes and instructors. Unless noted otherwise, all of our classes are hands-on and participatory in style. Our class size is limited and classes are structured to allow each student the opportunity to work closely with the chef in the preparation of dishes and to learn the ingredients, tools and techniques used in the making of all dishes. The exception to the hands-on format are classes labeled as "Demonstration" or "Demo" or "Lecture". Rewards All cooking class students receive a 10 % off any purchases made on the day of the class excluding appliances. |
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